- Instructor: Course Admin
- Duration: 72 weeks
Good management is essential for business because people are the most important resource that we have. Understanding how to bring the best out in your team, how to gently steer without being heavy-handed and how to make the best decisions quickly, are key skills for any manager or team leader to develop and aspire towards.
ABC Certificate in Business Management Level 3
Course code: PROF07
Delivery method: Paper-based pack
Course duration: 12 months
Entry requirements: No prior qualification is needed
Award achieved: ABC Level 3 Certificate in Business Management
Awarding body: ABCGood management is essential for business because people are the most important resource that we have. Understanding how to bring the best out in your team, how to gently steer without being heavy-handed, and how to make the best decisions quickly, are key skills for any manager or team leader to develop and aspire towards.
This Business Management course will take you from the basics of managing a team and leading from the front to complex decision-making models and how to measure the effectiveness of staff so that you will quickly fast track your managerial career.
Level 3 certificate in the business management course overview
- Insight into the managerial role within organisations, including structure, staffing, how to be a leader and how to influence and control difficult characters.
- The specialist knowledge of tools for decision making, modeling approaches, using SWOT analysis as well as how to weigh the best response so that you are the person looked to for the right solution to a problem.
- Understanding managerial roles in finances, marketing and operations and a firm grasp on the external factors that can impact performance and the growth of your business.
This course is split into 8 units:
Unit 1:Â Management and the Manager
Unit 2:Â Management and Decision Making
Unit 3:Â Employee Performance
Unit 4:Â Financial Management
Unit 5:Â Marketing Management
Unit 6:Â Operational Management
Unit 7:Â Change Management
Unit 8:Â External Influences on a Business
Unit 1: Management and the Manager
Module 1: What is management?
Module 2: Function of managers
Module 3: Planning
Module 4: Organising
Module 4: Staffing
Module 5: Leading
Module 6: Controlling
Module 7: Coordination: the essence of management
Module 8: Organisational Structures
Unit 2: Management and Decision Making
Module 1: Types of decisions
Module 2: Decision Making Models
Module 3: SWOT analysis
Module 4: Internal and external factors that influence decision making
Unit 3: Employee Performance
Module 1: The Performance Cycle
Module 2: Planning performance
Module 3: Supporting performance
Module 4: On-going review
Module 5: Appraisals
Module 6: What should be appraised?
Module 7: Personality and appraisals
Module 8: 360-degree Feedback
Module 9: Performance Management Systems
Module 10: Team Performance
Module 11: Teams within organisations
Module 12: Cross-functional management teams
Module 13: Functional teams
Module 14: Problem-solving teams
Module 15: Are teams always the way forward?
Unit 4: Financial Management
Module 1: Total and average costs
Module 2: Direct and indirect costs
Module 3: Price, Total Revenue and Profit
Module 4: How to calculate the business revenue
Module 5: Calculation of profit
Module 6: Break-even Analysis and Decision-Making
Module 7: Contribution and contribution per unit
Module 8: Contribution and break-even
Module 9: Changing overheads
Module 10: Target profit levels of activity
Module 11: Introduction to cash flow forecasting
Module 12: Forecasting cash flow
Module 13: Importance of forecasting cash flow for businesses
Module 14: Setting of Budgets
Module 15: Income, expenditure and profit budgets
Module 16: Balance sheet analysis
Module 17: Interpreting Published Accounts
Module 18: Liquidity ratios
Module 19: Financial efficiency ratios
Module 20: Shareholder ratios
Module 21: Selecting Financial Strategies
Module 22: Return on investment (ROI)
Module 23: Discounted cash flow (DCF)
Unit 5: Marketing Management
Module 1: What is marketing?
Module 2: Features of marketing
Module 3: The importance of marketing
Module 4: Approaches to running a business: product or market?
Module 5: Objectives of Marketing and Market Research
Module 6: Market research
Module 7: Secondary research
Module 8: Pros and cons of research methods
Module 9: Qualitative and quantitative research
Module 10: Variations between qualitative and quantitative research
Module 11: Market segmentation
Module 12: Market research data analysis
Module 13: Niche and Mass Marketing
Module 14: The marketing mix
Module 15: Designing an effective marketing mix
Module 16: Product lifecycle
Unit 6: Operational Management
Module 1: Making Operational Decisions
Module 2: Capacity utilisation
Module 3: Non-standard orders
Module 4: Effective Operations Management: Quality
Module 5: Quality control (QC) and quality assurance (QA)
Module 6: Systems of quality assurance
Module 7: Benchmarking
Module 8: Quality standards and concepts
Module 9: Qualitative and quantitative research
Module 10: An introduction to quality systems and their management
Module 11: Effective Operations Management: Customer Service
Module 12: Effective Operations Management: Working with Suppliers
Module 13: Role of suppliers in enhanced operational performance
Unit 7: Change Management
Module 1: What is Change Management?
Module 2: Internal Causes of Change
Module 3: Planning for Change
Module 4: Key Influences on the Change Process: Leadership
Module 5: Key Influences on the Change Process: Culture
Module 6: Making Strategic Decisions
Module 7: Importance of information management
Module 8: Implementing and managing Change
Module 9: Force field analysis
Unit 8: External Influences on a Business
Module 1: Government
Module 2: Inflation and your Business
Module 3: Causes of inflation
Module 4: Effects of inflation
Module 5: Growth
Module 6: The business cycle
Module 7: The effect of lack of growth on the business
Module 8: Surviving a recession
This course has no formal exams, however, your dedicated tutor will mark a number of tutor marked assessments (TMAs) to ensure that you have a thorough understanding of the course materials, providing important feedback and help with any trickier aspects of the course. In addition, you will complete a range of self-assessments that ensure you understand the materials as you learn.
These are for your own information and do not need to be shown to your course tutor.
Method of study
Paper based pack
This course is currently only available in paper-based format, therefore, you will receive the full course materials as well as a useful study guide, crammed full of tips and information to help you get the most out of the learning experience, student skills, techniques for writing your assessment answers and instructions for submitting your TMAs online for marking by your specialist tutor.
This Business Management course comes with tutor feedback and support by email for 12 months. You tutor will mark your TMAs and provide valuable guidance whenever required, so that you are always able to progress and get the most out of the learning materials.
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